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‎01-13-2026 12:03 PM

HP Recommended
Operating System: macOS 26.0 Tahoe

I just ran a  firmware update my OfficeJet Pro 6978 and it will no longer use the generic ink cartridges I had purchased.  Is there any way to downgrade the firmware?

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‎01-13-2026 01:42 PM

HP Recommended

Hello @JAnders11 

 

No, there is no printer rollback firmware.

Ideally, supplies should be used according to the configuration.

 

Best regards

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‎01-13-2026 02:10 PM

HP Recommended

So Basically HP is just ripping people off by making their products useless unless you pay their premiums to utilize their ink.  This is the last HP product I ever purchase.  It is a shame because I really liked the printer but I refuse to fall pray to predatory business practices.  Thanks for upping ,your garbage bill for the week and causing me to buy another printer even though I will probably save money in the long run rather than pay your ink prices!

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‎01-13-2026 02:32 PM

HP Recommended

Hi @JAnders11 

 

For this information or questions above, you can contact HP directly.

 

Connect with HP

 

Here in this community, we are simply a team of volunteers supporting the experts

 

Thank You

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