Printer keeps printing document

[VJT2]

I turned the laptop on and printer  and the printer keeps printing a document over and over. It does not appear on the print queue or jobs so I am unable to cancel. I have reset the printer turned it off disabled the wireless settings and reset again but it still keeps doing this 

[Echo_Lake]

@VJT2

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I understand that your printer is printing continuously, however, to provide an accurate resolution, I need a few more details:

• Did you make any changes to the settings of your Printer prior to the issue?
• When was the last time it worked fine?

While you respond to that, let's try these steps: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till the warm-up period finishes and the printer is idle.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.