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‎10-15-2024 02:58 PM

HP Recommended

I scan the QR and got a technician. He charged me $49.99 and the printer never worked the two days I had it. I finally returned it to Best Buy where I bought it. I got the QC code from inside the brand new printer box in the instructions page for installation. HP did not help, reimbursed or even offered to do anything. Case closed was I received. 

Category:
1 REPLY 1

‎10-16-2024 07:05 AM

HP Recommended

Hi @Carmenly 

 

Welcome to the HP Support Community.

 

Thank you for posting your query. I will be glad to assist you.

 

I see that you want refund.

 

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

-Regards

Raj-HP Support

Raj2111
I am an HP Employee

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