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Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
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‎01-22-2020 12:10 AM

HP Recommended

Genius! I spent hours trying to figure this out. Thank you!

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‎01-23-2020 07:54 PM

HP Recommended

Thank You So Much!!  Burning the midnight oil (not the Aussie band) here, my son's paper is due of course tomorrow!!  Could not figure out why printer would no longer print in color and what was more frustrating was that I was not being given the option anymore either..  Followed your steps, Envy 4513 is now printing in color!!   Thanks So Much!!  

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‎02-25-2020 02:24 PM

HP Recommended

Thank you!   This fixed my HP 4650 not printing in color!

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‎04-15-2020 10:40 AM

HP Recommended

thank you so much for sharing! I tried everything.... multiple times and your guidance worked on the first try! Life is Good.... now I can keep it colorful too! Bless you!

 

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‎04-21-2020 07:23 AM

HP Recommended

Yes, you do R O C K ...  your solution was spot on!!!  Like the other person, I spent over an hour uninstalling/reinstalling software to no avail.  Appreciate you taking the time to share the solution.

 

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