Printer not connected

[pangur5]

I successfully used the HP print and scan doctor to fix a problem last week.  The same error is happening again, but this time the HP print and scan doctor can do nothing because it says the printer is not connected.  I've tried putting the usb cable in a different slot, re-starting the computer, turning the power on the printer off and on to no avail.  Still not connected.

[KURUME]

Hello I leave you all the information of your printer https://support.hp.com/gb-en/product/hp-photosmart-c5100-all-in-one-printer-series/1153538/model/115..., and the printer manuals http://h10032.www1.hp.com/ctg/Manual/c00737535,  http://h10032.www1.hp.com/ctg/Manual/c00737614,and possible solutions, first search on youtube, How to Connect A Network Printer in Windows 10, How to Troubleshoot Network Printer, and another solution

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=reg_r1002_usen_c-001_ti..., hp support assistant installs drivers, Bios, repairs errors you have with your printer.

I wait for your answer, I hope you serve cordial greetings 🙂

[KURUME]

Hello I don't know why they blocked my videos and I don't know why they blocked my links to your information that technically shouldn't be blocked. Note: If this continues like this I will send you everything by private message and it will not be my fault but that of hp support that when they remove something almost never justify you why they remove it 😞