Printer not functioning with MacOS Mojave

[DonEddie]

UPDATE// the printer now works. After about a week, HP installer app identified my printer and the drivers were installed. no other method worked.

Dear,

after updating to MacOS Mojave, i have tried using HP installer to install the drivers but i keep getting this message

" Can't automatically find any driver option for this product.." 

and everytime i try to print nothing happens. could you please inform me what i may do ?

Thank you.

[senan6806]

@DonEddie

Thank you for being a part of HP Forums. This is a great place to get support, find answers and tips to your technical queries.

I believe we can add the print driver using Apple Software Update. Here is how to do it:

1.) Click the Apple menu, and then click System Preferences.

2.) Click Printers & Scanners, Print & Scan, or Print & Fax. 

3.) If your printer is listed, click the name of your printer, then click the minus sign  to delete the printer. 

4.) Click the plus sign , click Add Printer or Scanner, click the name of your printer.

5.) Click the Use or Print Using menu, then select the name of your printer.

6.) Click Add to add the printer to the list.

Let me know how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

[IronBadger]

@DonEddie

There was an issue with HP Easy Start not locating the software on macOS Mojave.  This was resolved last night (9/26/18). 

HP Easy Start should now locate the appropriate software for download.

HP Easy Start version 2.9 is the latest supported version for Mojave.

[DonEddie]

@Senan6806

I have tried your steps but unfortuantely it still not printing. i tried the HP easy start again and now i get a different message than previously saying.

"Cannot obtain software information."

Thank you for your help i hope there is a sulotion.

[DonEddie]

i tried HP easy smart today and i still cannot make it work.

but this time i gor a different message saying 

Cannot obtain software information.

Thank you.

[ReRi1]

I have removed this post due to an error

[senan6806]

@DonEddie

That's unfortunate, not to worry, let's try adding an alternate print driver using Apple Software Update. Let's try these steps:

1.) Connect the printer to PC using a USB cable.

2.) Download and install HP Printer Drivers v5.1 for OS X from here.

3.) Click the Apple menu, then click System Preferences.

4.) Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.

5.) If your printer is listed, click the printer name, click the minus sign to delete the printer.

6.) Click the plus sign , click Add Printer or Scanner. 

7.) Select the listed Deskjet printer.

8.) Click the drop-down menu next to Use or Print Using and click on Select Printer Software.

9.) Select the HP Deskjet 3050A series.

10.) Click OK to confirm your selection and add the printer, then try printing using the configured print queue.

Keep me posted!

[tarlo1]

I've tried all the solutions, I do not think there are any updated HP drivers for Mojave.

[senan6806]

@tarlo1

I'd like to help!

Are you using a Deskjet 2135 printer?

Have you tried installing the HP Printer Drivers v5.1 for OS X?

Have you tried using HP Easy start?

How is the printer connected, USB or Wireless?

Let me know!

[tarlo1]

Thank you
No, I'm using a Laserjet CP1025nw.
I tried the 5.1 drivers to no avail
I tried HP Easy start unnecessarily
USB
"Filter failed" error
Apple advised me to remove Mojave and return to Sierra, I think I will