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‎06-15-2026 05:40 PM

HP Recommended

Smart Tank not printing blue. Have run diagnostics and cleaned/aligned print heads. Test pages look fine but no blue. Documents print pink instead of blue

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1 REPLY 1

‎06-16-2026 02:20 AM

HP Recommended

Hi @donmac44 

You may need to apply a manual cleaning on printheads, to make it work with full colors.

 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=4-xKuJ_1fck

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
HP Smart Tank 5100, 5101, 5102 Manual Printhead Cleaning / Replacement / Fix Clogged BK, C, Y, M Ink
HP Smart Tank 5100, 5101, 5102 Manual Printhead Cleaning / Replacement / Fix Clogged BK, C, Y, M Ink
youtube.com/watch?v=4-xKuJ_1fck
This video reviews how to do the manual printhead cleaning or replacement of the print head in the HP Smart Tank 5100 series printer or HP Smart Tank 5101, 5102 and 5103 printer. This shows the step by step process to do the complete printhead cleaning or replacement and to restore the normal ...
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