Printer not printing color

[jremillard]

Hello,

My HP officejet 4650 all in one printer is no longer printing in color.  I've uninstalled and removed all drivers, software, and printers.  Then restarted and reinstalled all the above and it's still not even giving the option to select color printing.  I've done this before but it did not work this time.  Any advise?

Thank you!

[Kumar0307 · Accepted solution]

Hi @grg270b

Welcome to the HP Support Community. I understand you are not able to print in color from your Win 10 PC. I'd be happy to assist you. This seems like a compatibility issue between the printer driver and the latest Win 10 update. Let us try these steps to resolve this issue:

1. On the PC, go to Control panel > Devices and printers > Add a printer(at the top) 
2. Under 'Choose a device or printer', click on 'The printer I want isn't listed'.
3. Select 'Add a printer using a TCP/IP address'
4. Find the IP address of the printer by tapping on the wireless icon on the printer screen
5. Type in the 'IP address in Hostname or IP address' box, click next
6. Proceed to the next steps by following the on-screen instructions.
7. Try printing in color.

If the issue persists, Install the printer using Windows built-in driver

Refer to this document to know how. Try printing.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!

[jremillard]

Thank you so much!  The first solution you suggested work!

[Ambam82]

worked for me also

[beth43]

I'm on a mac and printing all but the color blue.  I tried 2 different cartridges and still not working.  I tried cleaning,  and removing it and put back, still not printing blue.  What next?