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‎02-16-2026 10:15 AM

HP Recommended

Hello, I have a HP ENVY 6055 All in one printer and cannot currently print with it. when i attempt to print, it will either say there was a error or the printer is offline while the HP smart app says its online. there are two computers in my house, both on windows 11, that are having the same connecting issues. the printer was working fine yesterday. Help would be appreciated.

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1 REPLY 1

‎02-16-2026 07:22 PM

HP Recommended

Hi @Lorri6 

You may need to restart printer Wifi connection.

 

Please follow steps from the next video to setup your printer:

>> https://www.youtube.com/watch?v=kDtwxTo0rHw

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

HP Envy 6455e WiFi Setup Windows Laptop / Computer.
HP Envy 6455e WiFi Setup Windows Laptop / Computer.
youtube.com/watch?v=kDtwxTo0rHw
This video reviews the step-by-step method to do the wireless WIFI setup of your HP Envy 6455e All-in-one Printer with a Windows laptop or computer and HP Smart App. Welcome To My Channel - Printer Guruji https://www.youtube.com/c/PrinterGuruji
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