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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Printer not showing up correctly

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05-07-2025 12:13 AM
I have an HP smart tank series 519, but when I connect it via bluetooth to my HP smart app, it shows as series 510, When the HP website tried to detect it, it showed up as the 519, and when I print the printer's info via the info button, it says that it is the 510, I dont know which ink to buy (it came with it) and support doesnt show up when I try to reach it.
05-07-2025 01:17 AM
Hi @IdoY, Shalom,
1. About the model number don´t worry, that is a generic number for Smart Tank 510. All model numbers from the same family will show like that 510.
- For example all model numbers from 515, 516, 517, 518 and 519 will be shown like Smart Tank 510, they are the same model family printers, don´t worry.
2. About the Ink code number, just open the frontal door, then you can see the Ink code number in a white label.
- Should look like the next image:
3. Also if you check for Specifications for Smart Tank 519 the Ink code number
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Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.