• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎01-03-2026 11:19 PM

HP Recommended

My printer is not working

Reply
1 REPLY 1

‎01-06-2026 12:06 PM

HP Recommended

Hi @WiyMarie,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

 

Thank you for reaching out. I’m sorry to hear that your HP printer is not working. I understand how inconvenient that can be.

To help you better, could you please elaborate on the issue you’re facing? For example:

  • Is the printer not powering on at all?
  • Is it powering on but not printing?
  • Are you seeing any error messages or blinking lights on the printer or on the screen?

Also, please share the exact HP printer model number. Once I have these details, I’ll be able to check the best troubleshooting steps and get you the right help as quickly as possible.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.