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‎01-04-2021 08:45 AM

HP Recommended
Product: laser jet pro mfp m148fdw
Operating System: Other

macOS Big Sur  11.1   (wireless)   Hp smart says printer is off line.   I can print from my Mac and iPad .  I can scan using Hp easy scan.  No problem in downloading and reinstalling HP smart, but still comes up offline.   Sounds like OS 11.1 compatibility issue even though there were no issues for the last 2 months

1 REPLY 1

‎01-11-2021 01:33 PM

HP Recommended

@wxg1

 

I reviewed your post and I understand that printer is not maintaining the wireless connection.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Are the printer and the Mac computer connected to the same network?

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/product/hp-laserjet-pro-mfp-m148-m149-series/21996897/model/21996903/do...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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