Printer password reset

[Sean2460]

ENVY 5660 3 IN ONE PRINTER

[A_Gayathri]

Hi @Sean2460,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to reset the password on an HP ENVY 5660 e-All-in-One Printer, follow these steps:

Resetting the Printer's Network Password

Access the Printer's Control Panel:

• On the printer’s touchscreen, go to the home screen.

Navigate to Network Settings:

• Tap on the "Wireless" icon or go to "Setup" and then "Network Setup".

Reset Network Settings:

• Select "Restore Network Defaults" or "Network Settings" and look for an option to reset or restore network settings. This will remove any custom network settings, including the Wi-Fi password.

Reconnect to Your Network:

• After resetting, you'll need to reconnect the printer to your Wi-Fi network. Follow the prompts to select your network and enter the new Wi-Fi password.

If You Need to Reset the Printer Admin Password

If you have set up an admin password for accessing the printer's settings and need to reset it, here’s a general approach:

Access Printer Settings via Web Interface:

• Print a Network Configuration Page from the printer’s control panel to get the IP address.
• Enter the IP address into a web browser on your computer to access the printer’s web interface.

Log In to the Web Interface:

• Use the default admin credentials if you haven't changed them. If you've forgotten the credentials, you might need to perform a factory reset.

Perform a Factory Reset (if necessary):

• On the printer’s control panel, navigate to "Setup" or "Settings".
• Look for an option like "Printer Maintenance" or "Restore Defaults".
• Select "Restore Factory Defaults" or similar to reset the printer to its original settings.

Reconfigure the Printer:

• After the reset, you’ll need to go through the setup process again, including network setup and any custom settings.

Additional Tips

• Firmware Update: Ensure your printer’s firmware is up to date, as updates can sometimes fix bugs related to password and security. Update the firmware on an HP printer
• Consult the Manual: For specific instructions tailored to your printer model, refer to the HP ENVY 5660 user manual 

Refer to this document:HP ENVY 5660 e-All-in-One Printer series User manual

I hope this helps. 

Take care and have a good day.

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