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‎03-21-2025 04:13 PM

HP Recommended

I recently lost access to man email I have registered in my printer to send documents to. I want to remove it from my list but can't do that without the pin (that I can't remember) and attempting to get a new pin sends it to that (no longer accessible) email address. Any idea how to fix this?

1 REPLY 1

‎03-28-2025 05:26 AM

HP Recommended

Hi @stvkly,

Welcome to the HP support community.


I understand that you need a pin for the printer. unfortunately, we do not have much detail to help, so share the printer details to help with the right steps to resolve the issue?

Please help us with the Printer serial number or the product number in a private message for further assistance.
 

Here is the link to find the product number: - Click here

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.
 

VikramTheGreat

HP Support

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