• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

I have 2 laptops (one using window 11 Chinese version, other one using window 11 English version) that use the same HP office jet pro 7740 thru WiFi, recently notice that A3 print out from printer has different margin.

From Chinese Windows have more to choose from printer preference, but English Windows only has few items to choose?

anyone can help?

image.jpg

image.jpg

1 REPLY 1
HP Recommended

Hi @Vil5 

1. First uninstall printer software from Windows.

>> https://www.youtube.com/watch?v=p837LEYe-eo

 

2. Then restart your computer.

 

3. After restart then install again printer software from the next link:

>> https://ftp.hp.com/pub/softlib/software13/printers/OJ7740/Full_Webpack-40.16.1234_1-OJ7740_Full_Webp...

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Learn how to uninstall HP printer software from your Windows 11 computer. Follow the steps in this video if you wish to uninstall all HP printer drivers and software and reinstall them to troubleshoot and fix printer problems or if you wish to remove old printer drivers that you no longer use to ...
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.