Printer printing random characters on multiple pages

[Imperialblau]

Hello,

I am using the HP Color Laser MFP 179fwg connected via Wi-Fi in my office to a MacBook running macOS 12.6.2 Monterey. Same problem appears on my wifes Macbook running on Ventura. 

When printing a document the printer occasionally prints multiple pages with just a few or some  lines of random characters. Sometimes it works fine and I couldn't reproduce yet when or why it happens and when not. 

I installed a Generic PCL driver instead, which seems to work, but is only printing black&white. 

Any ideas what to do? 

Thanks 

[Treeko]

Hi @Imperialblau 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing printing issues with HP Printer.

I suggest you reinstall the driver and connect the printer to check if that fixes the issue.

You can follow the steps under this link to uninstall.

Furthermore, you can reinstall using HP Smart App from this link.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support