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‎09-11-2019 12:10 PM

HP Recommended
Product: HP 4520

Hi, my printer isn’t printing and showing the message needs user intervention. I have downloaded hp support app and it’s asking for the product number? Is this just HP4520 as its showing a alert saying an unexpected error occurred please try later! 

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1 REPLY 1

‎09-11-2019 03:07 PM

HP Recommended

@Jenroc1985 

 

Please use the following instructions to find out

 

   https://support.hp.com/us-en/document/c03770424

 

or use the following list

 

   https://support.hp.com/us-en/product/hp-envy-4520-all-in-one-printer-series/5447920/model/5447921/do...

 

Regards.

BH
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