Printer properties app

[miketw]

Running the printer properties windows results in tabs that are either blank or have strange characters. I cannot set paper size or paper type as the windows displays blanks and scrolling still shows blanks. I am using the latest set of drivers.

[Rainbow23 · Accepted solution]

Hi @miketw,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing issues with your HP Deskjet F2420 All-in-One Printer wherein it does not print properly.

This issue could occur if the drivers are not installed properly.

Let's go through a few steps to uninstall and reinstall the drivers:

Step 1: Uninstall the Drivers:

Please follow the steps provided to uninstall the printer software in the link: Uninstalling the Printer Software (Windows)

Also, please follow the steps provided below to completely remove the printer software from printer properties.

Steps to remove printer driver files from Print Server Properties:

1. Open the Print Server Properties dialog window by doing one of the following:
   • Click the Start menu and in the search field type 'printui /s /t2' (without the quotes), and then press Enter or click it in the search list.
   • Press WINDOWS-R on the keyboard to bring up the Run window, type in 'printui /s /t2' (without the quotes), and then press Enter or click OK.
   • From the Start menu or the Start screen:
   • Open Devices and Printers.
   • Select any printer and then click "Print server properties" at the top of the window.
   • Click on the Drivers tab.
2. Select the printer driver you wish to uninstall.
3. Click the Remove button.
4. Select "Remove driver and driver package" and click OK.

Step 2: Download and install the Drivers from the link: Full Feature Software and Driver

[teed-off]

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@miketw wrote:

Running the printer properties windows results in tabs that are either blank or have strange characters. I cannot set paper size or paper type as the windows displays blanks and scrolling still shows blanks. I am using the latest set of drivers.

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I have the same problem, and your reply is  irrelevant and useless.

It's obvious that you have not read, or not understood the question.

Please re-visit this situation, and offer us some useful advice.