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‎10-02-2024 01:01 PM

HP Recommended
Product: HP LaserJet Pro M15w Printer
Operating System: Microsoft Windows 11

Hello, I need to change my printer region: from Germany to US. My understanding is that I need some codes from HP to do that. Also, how many times I can change the region, is there a limit or something? 

1 REPLY 1

‎10-02-2024 03:30 PM

HP Recommended

Hi @MarianCretu 

 

Welcome to HP Support Community! 

  

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link. 

  

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

 

 

Raj2111
I am an HP Employee

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