Printer region reset Deskjet 2630, reset from South Africa to UK

[Tom_2021]

Hi I need to reset my region as I brought my printer from South Africa to the UK, and my new 304 ink cartridges are being displayed as incompatible. The US Support Community technical help already gave me instructions and the reset code, however it didn't work, there was an error. So they instructed me to use my local HP support community. 

I am able to connect to the printer with my USB cable, and I have full printer software installed, and updated firmware etc. So I just need specific help to resolve the error and reset my region so I can use 304 ink cartridges. Many thanks

[Kumar0307]

@Tom_2021, Welcome to the HP Support Community! I’m here to help.

Yes, we need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link. 

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[raheem1231]

Hi kumar. I need the same for my printer too. who should I reach out to?

[Kumar0307]

@raheem1231

To assist you better, what model printer are you using?

Refer to this document to know how to find the Product Name or Product Number.

Which country are you in?

Keep me posted.

[raheem1231]

Im using a DeskJet Ink Advantage 4535.  The product was bought in the middle east and i am now in India.