Printer region reset

[MariaJacintha]

Hi,

I bought HP Deskjet Ink Advantage 3790 printer in UAE with original cartridge 652.  The printer is now with me in India and I am unable to find the cartridge 652 for purchase.

I have gone through several posts from the community page and seen that a regional reset for my printer is required in the following case to use cartridge 680.

Could someone from HP assist me on the same.

[Echo_Lake · Accepted solution]

@MariaJacintha

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 
I understand you moved, and the printer is not accepting the new region cartridges. We need to perform a regional reset on the printer to resolve this issue. The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.

To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
 

Hope this helps! Keep me posted. 
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping!