Printer's Screen stuck on "The software is setting up the printer."

[Adelantedante]

Tip: Here is what finally worked for me:  AI response abbreviated below:

The solution to printer screen stuck message: "The software is setting up the printer." was:

1) Open HP Smart App

2) Click on photo of your printer

3) Printer Setting will open

4 ) Click Print Quality Tools and select Align Printer.

5) Follow instructions on printer control screen

6) Clear the error. Wait until the error on printer control screen clears

7) Return to your printer's home page in HP Smart and click "Finish Setup"

😎 Follow on-screen instructions: Complete any additional instructions shown to finalize printer setup.

THANK YOU AI

[Hawks_Eye]

Hi @Adelantedante 

Welcome to the HP Support Community!

That’s an excellent workaround, and I’m glad it helped resolve the issue with your HP Smart Tank 7602. 

Thanks for sharing the steps—I’m sure this will be useful for others experiencing the same problem.

If you run into any more setup or printing challenges, I’m here to help!

Take care, and stay fantastic! 

Regards, 

Hawks_Eye