Printer says it's not connected

[syd1]

I have my macbook connected via usb to my printer and it keeps coming up with an error message saying that the printer is not connected. I bought this printer just a couple of months ago, and honestly very disappointed with hp products at this time. This is the second time your products have just stopped working for me. 

[Dvortex · Accepted solution]

Hello, @syd1 – Hope you are well 🙂
 

Thank you for becoming an HP Forum member. It is a dynamite location to get help from the community, get suggestions and find what has worked for others.

I see that you are having issues while printing with your Deskjet 2132 printer. I will certainly do my best to help you fix this issue 🙂 Let’s start with the steps mentioned below:
 

• Unplug the USB cable from the MAC.
• Click the Apple menu icon, and then click “System Preferences”.
• Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
• Right-click the blank space in the Printers list, and then click “Reset printing system”.
• Click “Reset” in the confirmation window.
• Enter an administrator username and password, and then click “OK”.
• Wait until the printing system is reset and no devices show in the Printers list

• Restart your computer and then plug the USB cable back and make sure the printer is started.
• Go back to System preferences – Printers and scanners.
• Click the “Add button” (+).
• Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
• Click “Print Using...”, and then select the name of your printer (By default “Airprint” would be selected)

Please let me know if this resolves the issue, or if you require further assistance.

Good luck 🙂

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[syd1]

This worked perfectly, thank you so much!

[Dvortex]

Hello, @syd1

Great stuff! Glad to know that you were able to fix the issue.

Please consider marking my post as "Accepted solutions" to help other users with the same issue to find a solution more efficiently. Click on "Thumps up" to give me "Kudos".

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Thank you again and may you also have a great day and even better tomorrow!