Printer set to Letter, need A4

[Chilly123]

In Settings the printer is set to Letter size.   (Paper available - as below)

Word, and the printer itself are set to A4.

When I print a document, that used to print onto labels, and fit perfectly, it no longer fits, and has squashed it up as if it's printing on letter size paper.  This is on a desktop computer.

Same printer on my laptop is showing A4 in settings and will print the document correctly.

This used to be fine, but now is not.  What has changed?  How do I change it back.  There is no option in Settings to change it/

[Treeko]

Hi @Chilly123 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing connectivity issues with HP Printer.

I suggest you install the driver and connect the printer to check if that fixes the issue.

You can follow the steps to install HP Smart App from this link.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support

[Chilly123]

I'd already tried removing and re-installing driver.

No change, still not correct.