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‎08-03-2025 02:48 PM

HP Recommended
Product: HP DeskJet 2852e All-in-One Printer
Operating System: Microsoft Windows 11

Why does HP advise "do not select a DIRECT" named printer in the set up process?

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1 REPLY 1

‎08-03-2025 11:46 PM

HP Recommended

The Direct network is meant for a direct connection to the printer, without using a router, therefore it is not applicable for a wireless network connection.

 

Be sure to restore Wi-Fi Setup Mode for the printer as listed under "HP DeskJet 2700, 2700e, 2800, 2800e, 4100, 4100e, 4200, 4200e, Ultra 4800, 4900 printers" below:

https://support.hp.com/us-en/document/ish_3967769-3956733-16

 

Then be sure to complete the setup through the HP Smart app by selecting the Setup network, which remains available for 2 hours following the reset:

https://support.hp.com/us-en/document/ish_1716406-1413451-16

 

Shlomi



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