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HP Recommended

Hp deskjet 2855 e

1 REPLY 1
HP Recommended

Hi @Topon,

 

Welcome to the HP Support Community! We're thrilled to have you on board! 

 

Thanks for letting me know you’re setting up an HP DeskJet 2855e

To guide you properly, I’ll need a bit more detail about what stage you’re at:

Are you trying to set up the printer for the first time (out of the box)?

Or is this about connecting it to Wi‑Fi / HP Smart app after it was already installed?

Or are you troubleshooting because it isn’t printing or showing offline?

Each scenario has slightly different steps, so knowing which one applies will help me give you the exact instructions.

 

We're all ears! 

 

Kuroi_Kenshi

Best regards,

I'm an HP Employee.


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