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HP Recommended

Have hp4230e printer. Set up for wifi okay using smart. Tried to setup up with USB too but having so many problems. Laptop set up normal and shows printer USB and wireless shown even documents shown under USB but go to print and smart comes up and print job cancelled. So very complicated for pensioner. Windows 11

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Watch the reset video. After resetting, you generally have 2 hours to complete the setup. Decide if you want to connect the printer to the router or to print directly to the printer and bypass the router.   Do not use USB as it may disable the Wi-Fi.  if you setup using USB then the Wi-Fi may be disabled.  

Many HP and other OEM printers have problems with the router when the router has two bands and both bands have the same name (SSID). Log into the modem and rename one of the bands. Alternately, contact your ISP and have them rename a band.

Or simply use Wi-Fi direct and print directly to the printer.

If English is not your native language or if you wish to get additional information not covered below, then use the HP and Microsoft support assistants. The latest HPSA supports 36 languages and can be downloaded here. Microsoft's AI assistant is in the latest Windows 10 and 11 releases and there are instructions here on how to enable the AI. Microsoft's AI assistant (Copilot) has a microphone button and supports natural language processing.



You may need to reset the printer: video here
Works on 4220, 4230, 4258, 4230


Wi-Fi setup to router: video here


For Wi-Fi direct setup see page 11 click here or watch this video
This is useful if there is no modem or you do not wish to use the modem or router.

Simple push button or WPS setup is described on page 11 also. Do this if you do not have a smartphone or laptop.

Printer setup Jun 14,2023 4255e

Scanning software Universal: Aug 29, 2024

Useful videos click here

Printer Reference 4255e 4222 4230e

Let me know if you have a flex system (Wi-Fi boosters or repeaters) as the setup is much more complicated for routers.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

2 REPLIES 2
HP Recommended

Watch the reset video. After resetting, you generally have 2 hours to complete the setup. Decide if you want to connect the printer to the router or to print directly to the printer and bypass the router.   Do not use USB as it may disable the Wi-Fi.  if you setup using USB then the Wi-Fi may be disabled.  

Many HP and other OEM printers have problems with the router when the router has two bands and both bands have the same name (SSID). Log into the modem and rename one of the bands. Alternately, contact your ISP and have them rename a band.

Or simply use Wi-Fi direct and print directly to the printer.

If English is not your native language or if you wish to get additional information not covered below, then use the HP and Microsoft support assistants. The latest HPSA supports 36 languages and can be downloaded here. Microsoft's AI assistant is in the latest Windows 10 and 11 releases and there are instructions here on how to enable the AI. Microsoft's AI assistant (Copilot) has a microphone button and supports natural language processing.



You may need to reset the printer: video here
Works on 4220, 4230, 4258, 4230


Wi-Fi setup to router: video here


For Wi-Fi direct setup see page 11 click here or watch this video
This is useful if there is no modem or you do not wish to use the modem or router.

Simple push button or WPS setup is described on page 11 also. Do this if you do not have a smartphone or laptop.

Printer setup Jun 14,2023 4255e

Scanning software Universal: Aug 29, 2024

Useful videos click here

Printer Reference 4255e 4222 4230e

Let me know if you have a flex system (Wi-Fi boosters or repeaters) as the setup is much more complicated for routers.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Thanks beemerbiker works fine now have both options available just select either now. 

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