-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printer setup problems

Create an account on the HP Community to personalize your profile and ask a question
09-17-2024 06:08 PM
Hello I have been trying to set up this printer and have followed the manual exactly. When I power it on it says add paper which I do then it begins to go into the alignment page mode then I get the error out of paper but it has paper and the papers in there like it should be I push okay it goes into alignment mode again then I get paper jam even though there's no paper jam so I clear it just keeps doing this over and over again and over
09-17-2024 08:13 PM
Hi @Cool222
Please follow steps from the next video:
>> https://www.youtube.com/watch?v=ycPntrPTpWg&ab_channel=HPSupport
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.