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I have an all in  HP printer 3639 .  I just changed internet providers.   How do I connect the printer to the new internet so I can print from my phone?  It is not recognizing it. 
Thanks 

1 REPLY 1
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Hi @Chris74c,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are facing issues with the connectivity.

 

Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?

What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

Make sure, your printer and your device are on the same network as 2.4GHZ only. 

 

Use the Cancel and Wireless buttons to restore Wi-Fi setup mode.

Press the Cancel button to ready the printer.

Press and hold the Wireless button and Cancel button simultaneously until the Power button blinks.

NOTE:

Your control panel might look different than the following example, but the steps are the same.

Example of pressing the Wireless and Cancel buttons for five seconds

Wait 60 seconds until the Wireless light blinks blue.

Within two hours, return to the app or software to find and add your printer and complete the setup.

 

Refer to this document for further assistance. 

 

You may also  refer to Troubleshoot a Wi-Fi connection to an HP printer

 

If required, update the firmware by selecting your current OS. Click here

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes

Nal_NR-Moderator
I am an HP Employee

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