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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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08-14-2020 01:40 AM
I have a Envy 5055 and recently bought a HP laptop with windows 10 s. Things have worked fine till I needed to print envelopes. I kept getting all kinds of errors and it boiled down to needing a firmware update. When I went to install it a window came up saying that I can only download from the Microsoft store unless I wanted to uninstall the s part of windows 10 which then can not be reinstalled. How can I get around this?
Solved! Go to Solution.
Accepted Solutions
08-16-2020 03:16 PM
Welcome to the HP support community.
Update the printer firmware
Here are the steps:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
08-16-2020 03:16 PM
Welcome to the HP support community.
Update the printer firmware
Here are the steps:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
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