Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP OfficeJet Pro 9025e All-in-One Printer
Microsoft Windows 11

Updated to Windows 11 and cannot download software/printer driver and set up for OfficeJet Pro 9025E and OfficeJet 8022e. Have tried using HP Smart and no help. 

2 REPLIES 2
HP Recommended

Hi @Centsign 

Please download driver to install Officejet 9025e:

>> https://ftp.hp.com/pub/softlib/software13/printers/OJP9020/HPEasyStart-13.4.8-OJP9020_49_10_4644_2_W...

 

For the Officejet 8022e:

https://ftp.hp.com/pub/softlib/software13/printers/OJP8020/HPEasyStart-13.6.5-OJP8020_49_11_4670_1_W...

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

When trying to download, I am asked for the HPDropBoxPlugin.msi file which is not on my computer.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.