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‎01-30-2025 03:52 PM

HP Recommended
Product: HP OfficeJet Pro 9025e All-in-One Printer
Operating System: Microsoft Windows 11

Updated to Windows 11 and cannot download software/printer driver and set up for OfficeJet Pro 9025E and OfficeJet 8022e. Have tried using HP Smart and no help. 

2 REPLIES 2

‎02-01-2025 01:17 AM

HP Recommended

Hi @Centsign 

Please download driver to install Officejet 9025e:

>> https://ftp.hp.com/pub/softlib/software13/printers/OJP9020/HPEasyStart-13.4.8-OJP9020_49_10_4644_2_W...

 

For the Officejet 8022e:

https://ftp.hp.com/pub/softlib/software13/printers/OJP8020/HPEasyStart-13.6.5-OJP8020_49_11_4670_1_W...

 

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* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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.
@ferRX / I am a volunteer posting answers on my own time.
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‎02-02-2025 03:48 PM

HP Recommended

When trying to download, I am asked for the HPDropBoxPlugin.msi file which is not on my computer.

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