Printer software

[Charlespt57]

Are printer drivers available for windows xp for the envy 5000 printer?

[A4Apollo · Accepted solution]

Hi! @Charlespt57, Welcome to HP forums.

I understand you would like to know if drivers are available for Windows XP.

Don't worry I'd like to help you out.

Did you make any changes to your printer?

As you mentioned you need full feature printer drivers for your printer.

I have checked the records and found the full feature printer drivers for your printer.

Please update the full feature printer software using this link. Click Here

If you have any issues after installing the drivers you can try installing windows built-in drivers and check if it helps.

After the uninstallation install Deskjet 990c drivers for Devices and Printers on your PC and check if it helps.

Install the built-in print driver over a wireless or wired (Ethernet) network connection on a computer with Windows 10 or Windows 8.
Search Windows for devices, and then click Devices and Printers in the list of results.
Click Add a printer.
Select printer is not in the list, continue to the next step.
Click Next.
Select the port to be used by your printer, such as 'USB001' for a USB connected printer, and then click Next.
Click Windows Update, and then wait for the print drivers to update.
Click HP, Hewlett-Packard, or Hewlett Packard in the Manufacturer pane select Deskjet 990C driver and click next to install the printer driver.

Hope this answers your query!
Have a great day ahead! 🙂

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