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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printer support for Chromebooks

Create an account on the HP Community to personalize your profile and ask a question
11-07-2018 09:28 AM
Hi all! I have a Chromebook and HP Lasejet P1005 printer. Today I tried installing the P1005 using USB connection, but it didn't work. I downloaded and installed HP Print for Chrome as instructed here. The printer was detected but when I tried to print in Chrome, the following error popup appeared:
Printer software problem
The printer software does not support the selected printer. (and so on)
Is it true that HP does not support many of their Laserjet models? What are my options, do I need to buy a new printer?
Thanks
11-08-2018 05:37 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips to your technical queries.
Let's try the below Printing methods.
Printing methods differ depending on whether your printer is connected with a USB cable or to the same wireless network as your Chromebook.
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USB connection: The HP Print for Chrome app supports printing through the Chrome browser to USB connected printers. Simply connect the USB cable, install HP Print for Chrome (in English), and then follow the onscreen instructions to enable the app. Go to Printing with the HP Print for Chrome App for detailed steps and answers to frequently asked questions.
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Wireless network connection: The HP Print for Chrome app supports printing through the Chrome browser over a local wireless network. Or continue with these steps to print over a local network or remotely with Google Cloud Print.
Use this link: https://support.hp.com/in-en/document/c04122530 for your reference.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee