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‎07-14-2025 06:06 PM

HP Recommended
Product: HP DeskJet 2755e All-in-One Printer

Hi HP Community,

I’m experiencing an issue with my HP DeskJet 2755e All-in-One Printer. The printer is unable to connect to HP+, and I consistently receive the following error:

Error Code: UA_200_OWSVD00001

I’ve already attempted the following troubleshooting steps:

  • Factory reset
  • Reconnected to Wi-Fi
  • Re-added the printer via the HP Smart app
  • Power cycled both the printer and router

Despite these efforts, the error persists. Has anyone else encountered this issue, or does HP Support have a resolution path for this specific error code?


Appreciate any guidance or support.


Thanks,
Kanu

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