Printer unable to connect to WiFi

[Vik86]

I bought this printer from my friend. He has unlinked his account from this printer and I am trying to setup this printer on my account. But I get an error while connecting to Wifi. I am not able to figure out a solution for the same. Any help in this regard is appreciated. 

Attaching screenshot of the error. I tried connecting to both 5g and 2.4g WiFi connection but it didn't help. 

 

[Anand_Andy]

Hi @Vik86,

Welcome to the HP Support Community

I understand you are facing a connectivity issue with your HP DeskJet 2700 All In One Printer. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• I would like to know what device are you trying to connect to?
• What OS is running on your device?
• Is the blue light blinking on the Wi-Fi icon?
• How far is the printer from the router? (Distance in Feet)

While you respond to that, please try to Restore Wi-Fi setup mode on the printer and try to connect it back to your network.

• Press and hold the Wireless and Cancel buttons until the Power button flashes, and then wait for the Wireless light to flash.
• Once you restore the network to defaults, then please follow the instructions on this link to connect the printer back to your PC.

Hope this helps! Keep me posted. 

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