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Locked

‎01-28-2025 11:25 AM

HP Recommended

Printer was working Fine from Initial Installation up until Friday 1/24/25 when the printer Automatically updated to the newest firmware, this version "6.17.5.34-202412122146" has now Caused the printer to Generate a number of "Printer error occurred" codes and will not work unless we power cycle the device. 

 

Error Codes we received:

C8.CB.DD.0B (Stating "Process Name: *Blank* & FW Version 6.17.5.34-202412122146")

 

My Best Guess here is a Firmware Build got auto deployed without a proper Testing Phase? as Printer was 100% fine before this and now nothing but problems following the update. 

 

6 people had the same question
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