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HP Recommended
HP ENVY Photo 7858 All-in-One Printer

I have lost access to email, therefore I cannot retrieve original PIN to make changes to printer.

Should I reset printer to delete stored data? How

1 REPLY 1
HP Recommended

@Sambro55, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

You can attempt a factory reset on the printer, but keep in mind that this will erase all saved settings and restore the printer to its default configuration. You can refer this guide: Restore factory defaults on your HP printer | HP® Support

 

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.