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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printer validation failed 9010 Series [E4F264]

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02-08-2021 08:36 PM
Trying to print for the first time on Office Jet pro 9010 series and all I get is this message after I have registered several times.
'Printer validation failed'
02-16-2021 09:18 AM - edited 02-16-2021 09:31 AM
Welcome to the HP support community.
This seems to be a driver issue.
Perform root level uninstallation to remove all the printer-related software.
- In Windows, search for and open Programs and Features.
- Select your HP printer.
- Select Uninstall.
- In Windows, search for and open Devices and Printers.
- In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
- Open up the run command with the "Windows Key + R" key combo.
- Type printui.exe /s and click OK.
- Click on Drivers tab.
- Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
- Select OK.
- Remove all instances of the same.
- Select Apply and OK on the Print Server Properties windows.
- Close Devices and Printers.
- Restart the PC again.
Download and install printer using HP smart app
Click here to download.
Update the Pinter firmware
Here are the steps:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee