-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printer very, very slow

Create an account on the HP Community to personalize your profile and ask a question
07-02-2021 07:52 PM
After buying printer, went thru set up procedures. When I started printer it printed in copy & scan normally but in print from computer mode, it was very slow. On one page full of print, it slowly printed half the text then discharged the page and proceeded to print the remainder on a new page.
Solved! Go to Solution.
Accepted Solutions
07-03-2021 05:12 AM - edited 07-03-2021 05:22 AM
Hi,
Thanks for using the HP Support Community.
What is the WIn OS version (Build 21H1?) Possible to upgrade to the latest Windows 10 build?
Try the following:
1. Go to Control Panel > Hardware and Sound > Devices and Printers
2. Right Click on the printer and select Printing Preferences
3. Go to Paper/Quality and select Quality as "Better" > OK
Try printing the documents again, is it still printing slowing?
Also, please update the printer firmware to the latest firmware.
These resources will be useful for the printer:
https://www.youtube.com/watch?v=1s5syZ5zJ8U
https://www.youtube.com/watch?v=1CekE0GKazk
https://www.youtube.com/watch?v=c3UfOD-5huA
Thanks.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
07-03-2021 05:12 AM - edited 07-03-2021 05:22 AM
Hi,
Thanks for using the HP Support Community.
What is the WIn OS version (Build 21H1?) Possible to upgrade to the latest Windows 10 build?
Try the following:
1. Go to Control Panel > Hardware and Sound > Devices and Printers
2. Right Click on the printer and select Printing Preferences
3. Go to Paper/Quality and select Quality as "Better" > OK
Try printing the documents again, is it still printing slowing?
Also, please update the printer firmware to the latest firmware.
These resources will be useful for the printer:
https://www.youtube.com/watch?v=1s5syZ5zJ8U
https://www.youtube.com/watch?v=1CekE0GKazk
https://www.youtube.com/watch?v=c3UfOD-5huA
Thanks.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"