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HP Recommended
Deskjet 4121
Microsoft Windows 10 (64-bit)

After buying printer, went thru set up procedures. When I started printer it printed in copy & scan normally but in print from computer mode, it was very slow. On one page full of print, it slowly printed half the text then discharged the page and  proceeded to print the remainder on a new page.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Support Community.

What is the WIn OS version (Build 21H1?)  Possible to upgrade to the latest Windows 10 build?

 

Try the following:

1. Go to Control Panel > Hardware and Sound > Devices and Printers 

2. Right Click on the printer and select Printing Preferences

greenturtle_0-1625310708013.png

3.  Go to Paper/Quality and select Quality as "Better"  >  OK

greenturtle_0-1625311364073.png

 

 

Try printing the documents again, is it still printing slowing?

 

Also, please update the printer firmware to the latest firmware.

 

These resources will be useful for the printer:

https://www.youtube.com/watch?v=1s5syZ5zJ8U

https://www.youtube.com/watch?v=1CekE0GKazk

https://www.youtube.com/watch?v=c3UfOD-5huA

 

Thanks.

 

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to restore back to Setup mode or ...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to Scan 2-sided documents using the
1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

What is the WIn OS version (Build 21H1?)  Possible to upgrade to the latest Windows 10 build?

 

Try the following:

1. Go to Control Panel > Hardware and Sound > Devices and Printers 

2. Right Click on the printer and select Printing Preferences

greenturtle_0-1625310708013.png

3.  Go to Paper/Quality and select Quality as "Better"  >  OK

greenturtle_0-1625311364073.png

 

 

Try printing the documents again, is it still printing slowing?

 

Also, please update the printer firmware to the latest firmware.

 

These resources will be useful for the printer:

https://www.youtube.com/watch?v=1s5syZ5zJ8U

https://www.youtube.com/watch?v=1CekE0GKazk

https://www.youtube.com/watch?v=c3UfOD-5huA

 

Thanks.

 

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how check & update Firmware using ...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to restore back to Setup mode or ...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to Scan 2-sided documents using the
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