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‎08-14-2021 10:50 AM

HP Recommended
Product: Envy 6032e
Operating System: macOS 10.14 Mojave

Hi,

I bought an Envy 6032e printer.

The sticker on the lid stated, amongst other things, that the purchase included 1 year extra warranty.

My account only shows 1 year standard warranty.

How or who do I contact to correct this?

Thanking you in anticipation of an answer.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-28-2021 05:40 AM

HP Recommended

@Badgolfer

 

Welcome to the HP support community.

 

I would like to assist you with updating the printer warranty.

 

You might have to validate the warranty, follow the steps mentioned in this document to submit a dispute:- Click here

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-28-2021 05:40 AM

HP Recommended

@Badgolfer

 

Welcome to the HP support community.

 

I would like to assist you with updating the printer warranty.

 

You might have to validate the warranty, follow the steps mentioned in this document to submit a dispute:- Click here

 

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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