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I've got a new laptop that I'm trying to pair with my printer. Both are HP products. The printer shows as being connected to wifi. It's a wireless printer. On my laptop it shows as not connected (the wifi connection). When I try to connect it says my password is incorrect. I assume it's asking for the wifi password, but it says PW is wrong when I try it. Password isn't wrong, I can assure you of that. I've gone through the whole printer set up, driver downloads, etc. I've tried the printer PW and PIN, wifi PW and PIN. Created new accounts, etc. Nothing works. I'm not sure what else to do or try. Any ideas or suggestions?

3 REPLIES 3
HP Recommended

Hi @GaryD20 

if you have a Deskjet printer model, then follow steps from the next video:

>> https://www.youtube.com/watch?v=orRx_sRTIKk

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

My printer is a HP Color LaserJet Pro 3201-3204/3288 series. Will this work for it?

HP Recommended

Hi @GaryD20 

1. Ok, if you have a Laserjet 3201 printer model then you may need to open front access door and copy the PIN number to connect the printer, and then check if the Pairing code appears in the screen.

 

  • ferRX_0-1767777485910.png

     

  • ferRX_1-1767777498095.png

2. Please check the next video with steps to setup a Laserjet 3201 printer:

>> https://www.youtube.com/watch?v=IX5Sj442LgY

  •  
  • ferRX_2-1767777605796.png

     

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Learn how to unbox your HP Color LaserJet Pro 3201, 3202, 3203, 3204, or 3288 series printer, connect it to your computer, and download the printer drivers and software. Chapters: 00:00 Introduction 00:15 Remove the printer from the box and power it on 00:54 Load paper into the input tray 01:14 ...
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