• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎10-17-2026 12:31 AM

HP Recommended

Printer will not copy !

Category:
Reply
1 REPLY 1

‎10-18-2026 09:19 AM

HP Recommended

Hi @Chicopee1 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

Thank you for reaching out. I understand that your HP printer is not copying, and I appreciate you bringing this to our attention. We'll be glad to help look into this with you.

 

To better understand the situation, could you please share:

  • The exact HP printer model.
  • Whether the issue occurs when copying from the scanner glass, the document feeder (if equipped), or both.
  • What happens when you attempt to copy:
    • Does the printer produce a blank page?
    • Does it show an error message?
    • Does nothing happen when the Copy button is pressed?
  • Have you already tried any troubleshooting steps? If so, please let us know what you've attempted so far.
  • Is the printer able to print documents normally from a computer or mobile device?

 

Any additional details, photos of the printer display, or error messages would be helpful in understanding the issue more clearly and guiding you further. We look forward to your update.

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->