Printer will not print from laptop to Hp9135e

[LNEB1952]

I have had this problem more than one time.  I am sick of it.  Please tell me how to fix it.  I need to print!!  I have contracts!!!!

[VikramTheGreat]

Hi @LNEB1952,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I hear you, and I know how critical it is to get your contracts printed without delay. Let’s fix this HP OfficeJet Pro 9135e printing issue on your Windows 11 laptop step by step:

1. Restart Everything

• Power off the printer, unplug it for 30 seconds, then plug it back in and turn it on.
• Restart your laptop.
• Make sure both are connected to the same Wi-Fi network.

2. Use HP Smart App

• Download or open HP Smart - Free download and install on Windows | Microsoft Store.
• Add your printer again.
• Try printing from HP Smart directly (e.g., PDF or document).

3. Try USB Connection (Temporary Bypass)

• Connect the printer to your laptop via USB.
• Windows should auto-detect and install drivers.
• Print directly from Word or a PDF viewer.

🛠️ Permanent Fix Steps

1. Reset the Print Spooler

• Press Win + R, type services.msc, press Enter.
• Scroll to Print Spooler, right-click → Restart.

2. Remove and Reinstall the Printer

• Go to Settings > Bluetooth & devices > Printers & scanners.
• Remove the HP OfficeJet Pro 9135e.
• Reinstall using HP Easy Start Software and Driver Downloads | HP® Support.

3. Update Printer Firmware

• Visit HP OfficeJet Pro 9135e All-in-One Printer Software and Driver Downloads | HP® Support.
• Download and install the latest firmware.

4. Run HP App

• HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site.
• Run it to auto-detect and fix issues.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat