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‎10-04-2026 10:26 AM

HP Recommended

Printer will not connect to MacBook Air after installing new router in house. Shows connected to wireless network. Computer shows connected to wireless network. Unplugged everything - router, printer, shut down computer and rebooted. Did not fix. HP printer app ran diagnostic and says "driver issue not fixed."

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‎10-05-2026 06:41 AM

HP Recommended

Hi @LSgirl 

First things first, what is your printer model name ?

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

ferRX.

_,.,.,.,.

@ferRX / I am a volunteer posting answers.

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