Printer wizard

[Shilo63]

I need to reset my printer how can I get the printer wizard back?

[TEJ1602]

@Shilo63, Welcome to HP Support Community!

The only option left is to perform a full reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Hope this helps!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[TEJ1602]

@Shilo63

Follow the steps below-

• Press Power button to turn the Printer On.
• Press BL, BL, BL, BL (Bottom left icon. The “return” icon which may not be highlighted. Look very closely to find it and tap on it 4 times) Buttons, in sequence.
• Touch Support Menu.
• Select Reset Menu and Touch OK.
• Select Semi-Full Reset and Touch OK.
• Wait for unit to Power Down/Turn Off.
• Press Power button to turn the Printer On.

Complete the setup and configure the printer.

Hope this helps!

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!