Printer won't connect to Wi-Fi at all

[Manny1996]

My printer has been acting this way for heaven knows how long. I've tried everything I could, I called HP support, I plugged and unplugged, held the buttons down, nothing. I can't even reset it to factory settings because I can't access the printer web page. At this point, I just uninstalled the driver to try and reinstall it, but I cannot. How do I fix this? I have an HP DeskJet 2742e printer, serial number [Personal Information Removed].

[Betty0610]

@Manny1996

Welcome to the HP Support Community.

I'd love to help.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

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Thanks!