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‎07-11-2026 03:53 PM

HP Recommended

Printer was working normally until today. It won't print, nothing goes into the print que. I reset the power, no help. rebooted computer no help.  It will scan so the usb connection is good. It also will make a copy. But when I click print from the print screen, it does nothing. I just see a quick flash of a window and then it disappears.  Appreciate any help. thx

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-12-2026 04:11 AM

HP Recommended

Hi @botarr 

This could be related to a Windows update.

 

Please follow steps from the next video to setup your printer:

>> https://www.youtube.com/watch?v=ldg_EK5SiZE

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

Fix an HP printer that won't print after a Windows 11 update or upgrade | HP Printers | HP Support
Fix an HP printer that won't print after a Windows 11 update or upgrade | HP Printers | HP Support
youtube.com/watch?v=ldg_EK5SiZE
If your HP printer won't print or scan after a Windows 11 update or upgrade, this video shows the fastest fixes: restart your PC, uninstall and reinstall the printer software/driver (then add the printer again), and use System Restore if the problem started after the update. What you will learn: ...
1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎07-12-2026 04:11 AM

HP Recommended

Hi @botarr 

This could be related to a Windows update.

 

Please follow steps from the next video to setup your printer:

>> https://www.youtube.com/watch?v=ldg_EK5SiZE

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Fix an HP printer that won't print after a Windows 11 update or upgrade | HP Printers | HP Support
Fix an HP printer that won't print after a Windows 11 update or upgrade | HP Printers | HP Support
youtube.com/watch?v=ldg_EK5SiZE
If your HP printer won't print or scan after a Windows 11 update or upgrade, this video shows the fastest fixes: restart your PC, uninstall and reinstall the printer software/driver (then add the printer again), and use System Restore if the problem started after the update. What you will learn: ...
1 person found this reply helpful
Was this reply helpful? Yes No

‎07-14-2026 04:27 AM

HP Recommended

Thanks. Reinstalled, problem fixed

1 person found this reply helpful
Was this reply helpful? Yes No

‎07-14-2026 11:17 AM

HP Recommended

Great 😊, nice to know that worked !

Best regards !

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
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