Printer won't print

[bigdaddylm1]

won't print and it won't let me know the ink levels

[VikramTheGreat]

Hi @bigdaddylm1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

 If your HP DeskJet 2734e All-in-One Printer won’t print and won’t show ink levels on Windows 11, here’s how to fix it.

Step-by-Step Fix for Printing and Ink Level Issues

1. Use HP Smart App’s Diagnose & Fix Tool

HP recommends using the built-in Diagnose & Fix tool in the HP Smart app:

• Download or open the Use Diagnose & Fix in the HP app to repair common printing issues (Windows, macOS) | HP® Support
• Select your printer
• Click Diagnose & Fix under the printer menu or diagnostics section
• Click Start and let the tool run
• Follow any instructions it gives to resolve issues like:
  • Printer offline
  • Ink detection failure
  • Print queue errors
  • Driver updateshp

2. Check Ink Cartridge Installation

• Open the cartridge access door
• Remove and reinsert both cartridges (black and tri-color)
• Make sure they click firmly into place
• Clean the copper contacts gently with a lint-free cloth if needed

HP Instant Ink cartridges must be genuine and correctly installed to show ink levels.

3. Update Printer Firmware

• Go to the HP DeskJet 2734e All-in-One Printer - Troubleshooting | HP® Support
• Download and install the latest firmware and drivers for Windows 11

4. Check for Print Queue or Spooler Errors

• Open Control Panel > Devices and Printers
• Right-click your printer → See what’s printing
• Cancel any stuck jobs
• Restart the Print Spooler service:
  • Press Windows + R, type services.msc
  • Find Print Spooler, right-click → Restart

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat