Printer won't print

[JanetL1947]

I was aready chatting with someone about my printer not printing and explained everything  She asked me t fill out a form so I could talk to a tech and that there would be a $1 refundable fee,  You attempted to charge me $55 but my bank flagged it  Whats going on?

[ferRX]

Hi @JanetL1947 

You maybe were chatting in some non official Chat and that is why they were trying to charge.

Only use HP Support options:

• 1. Contact HP+ Support
• https://support.hp.com/us-en/help/hp-plus

• 2. HP Support Services
• >> https://www.hp.com/us-en/shop/slp/consumer-support-services/hp-smartfriend

• 3. HP Store USA - Contact
• https://www.hp.com/us-en/shop/cv/hp-store-contacts

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.