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Microsoft Windows 10 (32-bit)

New printer, HP Deskjet 2800e, unable to register.

1 REPLY 1
HP Recommended

Hi @Cynick,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are encountering issues registering your HP DeskJet 2800e All-in-One Printer, there are several troubleshooting steps you can try:

 

  • Check Internet Connection: Ensure that your computer has a stable internet connection. Registration typically requires an active internet connection to communicate with HP's servers.
  • Disable Firewall/Antivirus: Sometimes, firewall or antivirus software can block registration processes. Temporarily disable these security programs and try registering the printer again.
  • HP Smart App: HP provides the HP Smart app, which is designed to simplify printer setup and registration. Download and install the HP Smart app on your Windows 10 computer from the Microsoft Store. Follow the app's instructions to register your printer.
  • Manual Registration via Web Browser: If the HP Smart app doesn't work, you can try registering your printer manually through a web browser. Visit HP's official website and navigate to the support section. Look for printer registration options and follow the on-screen instructions.
  • Firmware Update: Ensure that your printer's firmware is up to date. Sometimes, firmware updates can resolve compatibility issues and improve functionality. Update the firmware on an HP printer

 

Refer to this document: HP DeskJet 2800e All-in-One Printer series user manual 

HP printer setup (Wi-Fi network)

HP printer setup (Windows built-in driver)

HP printer setup (USB cable)
Troubleshoot a Wi-Fi connection to an HP printer
 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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